Accessibility

Check out the YouTube video we made below! It gives an overview of accessing the building.

Entrance

• Ramped access with handrails.
• 8 Steps with handrails.

Entry Doors

• Automatic push pad entry.
• Wide main entrance door – opens to the outside.
• Inner doors with intercom – please ring the bell, and staff can remotely unlock the inner doors.
• Inner doors are not automatic, and staff will assist in opening this door if required.

Internal Doors

• All internal doors are step-free and wide enough for wheelchair users, including power chairs.

Ground Floor Toilets

1. One individual toilet
   Paper towels only, no hand-dryer
2. One wheelchair accessible toilet, big enough for a powerchair:
   Manual door opens outwards (staff will assist with door if needed)
   Easy turn taps
   Grab rail
   Red Pullcord alarm
   Sink and electric hand dryer
   Baby change table, step, potty, child seat

Level Access

Duncan Place run events and All Duncan Place community programme events, groups and classes, along with room hires and toilets, are on the ground floor of the building. There is level access throughout this space with no steps.

Lift

There is a standard lift in the building to the 1st and 2nd floors. Lift dimensions: lift door is 900mm wide, depth of internal lift is 1400mm. As mentioned above, all Duncan Place community programme events, groups and classes, along with room hires and toilets are on the ground floor of the building and do not require the use of the lift. Lifts are used to access other organisation and charities who have permanent spaces in the building. For access info on those spaces, please contact the individual organisations and charities.

Duncan Place Staff and our Visitors with Accessibility Needs

Please read the Venue Description and Accessibility information below and take a few minutes to watch our short info film, also below.

We welcome our visitors with accessibility needs and are always looking to improve this where possible. We are always happy to consider any reasonable adjustments. Everyone’s needs are individual to them and we have a duty to make sure all attendees and our own staff team are kept safe.

If you require walking sticks, a walker, a wheelchair, any other mobility aid, or a carer to be able to:

• arrive safely to Duncan Place,
• move around safely whilst in Duncan Place, including the grounds outside,
• to leave and get home safely from Duncan Place,

then please bring the mobility aids you require with you. Duncan Place does not have any mobility aids to borrow.

If you require support to attend Duncan Place, please ensure you have organised this with an appropriate carer in advance. Please click to read our Carers Policy.

The staff team at Duncan Place are not trained in the manual handling of people. To avoid injury to you and themselves, they cannot provide physical support to get you in and out, or whilst inside Duncan Place.

We thank you for your cooperation and always welcome feedback and comments to help us keep learning and improving.